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Our client is looking for someone to join the commercial lines team who is highly collaborative & good at establishing and maintaining relationships with brokers and other internal stakeholders. You should have a strong customer service ethos and be continuously and proactively looking to improve the quality of service provided to all customers.
Job Responsibility:
Develop and maintain mutually beneficial relationships with a panel of south brokers as their nominated underwriter
Support profitable development of the Mid-Market Commercial Combined & Real Estate accounts
Prospect and actively contribute to the growth targets of the team optimising sales and retention
Take ownership of large complex cases and work proactively with the broker to negotiate the right outcome
Develop and support our clients teams’ commercial lines account by engaging and encouraging relationships with regional brokers
Maintain an accurate audit trail using internal systems, practices, and procedures
Underwrite within our client’s strategy and authority limits and refer all cases outside of strategy or individual limits
Maintain and endeavour to exceed agreed service levels, to both internal and external customers
Be a strong referral point for your team, providing technical assistance and guidance to colleagues
Requirements:
A confident decision maker who brings a strong and decisive approach to underwrite commercial risks
Excellent communication skills with the ability to positively influence key stakeholders
Demonstrate ability to negotiate and influence through use of effective trading skills
Willingly provides help and support to others and has the ability to work co-operatively
Proactive, innovative and positive with the ability to take the lead
Experience in underwriting and trading mid-market Commercial Combined products
A detailed knowledge of the South West broker market
Minimum Dip CII or progressing towards, is preferred
What we offer:
36.25 working hours per week with flexitime
Annual pay review and performance related bonus
25 days holiday + bank holidays, with the option to buy/sell holidays
Continued professional development through internal training programmes, professional qualifications, and apprenticeships
Lots of support for your mental wellbeing through our Wellbeing group, who provide Mental Health First Aiders and an Employee Assistance Programme where you can access additional support such as counselling, financial advice, and relationship support
A range of health benefits such as access to a 24/7 Virtual GP, free eye tests, flu jabs and the option to opt into private medical insurance
Peace of mind, with a life assurance plan and the option to opt in to our critical illness cover
7.5% minimum employer pension contribution to maximum of 9%
A volunteering day a year to support a charity close to your heart
A big thank you for sticking around, with their Loyalty Bonus – once you reach 5 years’ service and beyond
Additional benefits such as discounted gym memberships, cycle to work schemes and discounts at lots of retailers through Perkpal
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