Senior Scheduler, Randstad

Senior Scheduler

Randstad

Location:

United Kingdom, Coalville

Category:

Construction

Contract Type:

Employment contract

Salary:

34000.00 GBP / Year

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Job Description:

We're looking to recruit a Senior Planner to join a top Maintenance Contractor in Coalville on a permanent basis. Key job responsibilities include managing a team of schedulers, coordinating appointments, ensuring adherence to SLAs, and using in-house systems for scheduling. The role requires prior experience in repairs or maintenance, proficiency in Microsoft Office, and customer service excellence.

Job Responsibility:

Lead and manage a team of three Schedulers/Administrators, ensuring that all targets and KPIs are consistently met
Motivate and support your administrative team, striving for optimal performance and the best possible outcomes
Coordinate with clients, sub-contractors, suppliers, and supervisors to arrange appointments for operatives
Ensure that upcoming jobs are scheduled in alignment with our contractual Service Level Agreements (SLAs), ensuring realistic expectations are set
Utilize an in-house system to schedule operatives and subcontractors for jobs, while addressing complex repairs and tasks
Report directly to the Manager, providing regular updates on progress and key developments

Requirements:

Prior experience in the repairs and maintenance sector, or a trade-based background, with strong problem-solving abilities
Proficient in Microsoft Office, and possess excellent organisational, administrative, and communication skills-both written and verbal
Demonstrated customer service excellence

What we offer:

Excellent benefits

Additional Information:

Job Posted:

April 02, 2025

Expiration:

June 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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