Senior ServiceNow Technical Consultant / Developer, Inetum

Inetum

Location:

Bulgaria, Sofia

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are looking for ITSM Implementation Consultants/ Developers to join our highly motivated and dynamic team based in Sofia. We want the best people on our team, so we welcome and encourage candidates with a diverse variety of experience and background who have the motivation to develop and shine in the ServiceNow world.

Job Responsibility:

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains
Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on, HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services, etc

Requirements:

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation, with the ability to communicate technical concepts to non-technical audiences
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

What we offer:

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Additional Information:

Job Posted:

March 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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