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The Senior Technical Writer role focuses on developing, editing, and maintaining documentation for policies, procedures, process documents, and job aides within the Finance & Strategy segment. The position includes collaborating with cross-functional teams and subject matter experts, utilizing tools like Microsoft Word and Visio, and improving document management practices.
Job Responsibility:
Collaborate with subject matter experts (SMEs) to gather information, clarify requirements, and ensure accuracy and consistency in all documentation
Develop and write clear and concise technical documentation, including risk management policies, business procedures, business process maps, and critical job aides
Utilize Microsoft Word or Microsoft Visio for document creation, formatting, and collaboration
Ensure all documentation is up-to-date with the latest policies, procedures, and industry regulations
Edit and proofread content for grammar, spelling, style, and formatting consistency
Organize and structure documentation in a logical and user-friendly manner
Continuously improve writing processes and document management practices to optimize workflows
Develop process narratives describing processes inclusive of key stakeholders, risks, controls, control gaps, and efficiency optimization/automation opportunities
Work efficiently and effectively in a fast-paced environment, meeting deadlines while maintaining quality and accuracy
Requirements:
Proficiency in office functions and Microsoft Word
Demonstrated ability in planning and organizing
Extensive experience in creating and maintaining documentation
Familiarity with procedures, policies, and compliance
Understanding of quality control and optimization practices
Background in finance and budgeting
Fast and accurate typing skills
Knowledge of regulatory frameworks and practices
Experience in stakeholder management and collaboration
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