Server/Storage Backup L3 Support Engineer, Hewlett Packard Enterprise

Server/Storage Backup L3 Support Engineer

Hewlett Packard Enterprise

Location:

India, Bangalore

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Job Responsibility:

Broad technical knowledge on ISS solutions – Installing, Configuring & Troubleshooting of at least 2 of the Backup skills Zerto/Vault, Veeam, Cohesity
Firmware and management experience on above Storage
Basic Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors)
Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE)
Disaster Recovery planning and conducting DR tests
Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes
Linux Vulnerability assessment and Mitigation
HPE Service Guard cluster on Linux and in Integration with Database and ERP Solution
Knowledge on Patch deployment solutions – Redhat Satellite , SuSE Manager
Troubleshooting performance related issues on HW and Operating system
Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX
Should be ready to work in 24x7 rotational shifts and on weekends

Requirements:

Bachelor’s degree in Engineering (or Equivalent)
Minimum 6-7 years of experience in Storage & Backup administration support
Strong knowledge on server/operating system technology
Good understanding of other domains such as storage/SAN/networking/database
Relevant certification on the latest track like Zerto/Vault, CommVault, Veeam, Cohesity
ITIL certification is an added advantage
Flexible to work in 24X7 support environment
Good written and verbal communication skills
Zeal for going the extra mile to solve customer issues
Complex troubleshooting experience and Logical Problem-solving approach
Ability to work in a Solution environment, collaborating across Technology Teams

Nice to have:

Accountability
Action Planning
Active Learning
Active Listening
Bias
Business Growth
Business Planning
Coaching
Commercial Acumen
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Experience Strategy
Customer Solutions
Data Analysis Management
Data Collection Management
Data Controls
Design Thinking
Empathy
Follow-Through
Growth Mindset
Intellectual Curiosity
Long Term Planning
Managing Ambiguity

What we offer:

Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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