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The Service Administrator will be the backbone of operations, ensuring everything runs smoothly in a well-established property management business. The role involves various administrative tasks to support the team and clients.
Job Responsibility:
Responding to client call-out requests within SLA's
Organising the engineer's diary
Processing engineers' service sheets
Following up with clients for outstanding quotes and logging completions
Checking purchase orders
Scanning documentation and uploading it onto the system
Preparing daily job completion information
Updating sub-contractor contract forms and managing contract renewals
Processing quotes for clients
Producing correspondence and certificates for clients
Raising purchase orders for materials
Setting up files and manuals for new clients
Processing weekly reports based on engineers' completed jobs
Obtaining order numbers from clients and preparing paperwork to pass on to finance
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