Service Coordinator, Office Angels

Service Coordinator

Office Angels

Location:

United Kingdom, Theale

Category:

Office Administration

Contract Type:

Not provided

Salary:

25000.00 - 26000.00 GBP / Year

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Job Description:

If you are a motivated and proactive individual with excellent coordination skills, we would love to hear from you. Join our client's dynamic team and contribute to their success in delivering outstanding audio and visual solutions.

Job Responsibility:

Assist the Service/Installations Manager & Supervisor in coordinating service activities
Answer the Service Line telephone promptly and professionally, handling calls with confidentiality
Log all service calls onto internal and customer-based systems
Coordinate sub-contractors and raise purchase orders for service calls
Provide daily updates on assigned calls to engineers and escalate any issues to the Service Manager/Supervisor
Update customer websites with engineer ETA and delivery status of kit/parts

Requirements:

Good communication skills and a pleasant customer-focused attitude
Working knowledge of A/V installations with some technical knowledge would be beneficial
Strong organisational skills
Proficiency in working across multiple software systems
Ability to multitask effectively

Nice to have:

Working knowledge of A/V installations with some technical knowledge would be beneficial

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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