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Open Position: Service Engineer. Reporting to: Manager Service. Department: Service. Location: Bangalore. Assisting in preparing Order list, Cutting optimization, Cutting list by using AutoCAD. Assisting in preparing fabrication details by using System catalogues & DocuCentre. Assisting in System fabrication as per catalogues & custom drawings. Assisting in System installation as per standards. Assisting to the fabricators to make quality product as per (SOP) Standard Operating Procedures. Visiting customer factory / site to assure quality product as per standards with reports. Establish and maintain good relationships with customers, understanding their needs to improve service support. Develop good relationship with the fabricator partners and support them with training & developing their skills and quality of execution. Help them upgrade to Premium partners.
Job Responsibility:
Assisting in preparing Order list, Cutting optimization, Cutting list by using AutoCAD
Assisting in preparing fabrication details by using System catalogues & DocuCentre
Assisting in System fabrication as per catalogues & custom drawings
Assisting in System installation as per standards
Assisting to the fabricators to make quality product as per (SOP) Standard Operating Procedures
Visiting customer factory / site to assure quality product as per standards with reports
Establish and maintain good relationships with customers, understanding their needs to improve service support
Develop good relationship with the fabricator partners and support them with training & developing their skills and quality of execution. Help them upgrade to Premium partners
Requirements:
Bachelor's degree in Mechanical or Civil Engineering preferred or, a related field. For experienced candidates, Diploma in Engineering qualification will also be considered
4+ years’ experience in the same industry i.e. Façade and Fenestration
Good communication and interpersonal abilities to build and maintain customer relationships
Good knowledge of reading Engineering Drawings, MS Office and AutoCAD is a must
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