Service Engineer, Hewlett Packard Enterprise

Service Engineer

Hewlett Packard Enterprise

Location:

Mexico, Queretaro

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Responsibility:

Performing hardware configurations, troubleshooting errors/problems, monitoring and/or testing performance
Server maintenance, diagnosis and Incident attention focused on the HPE NonStop system
Customer service - Acts professionally with the company customers.
Participates as part of a team and maintains good relationships with team members and customers.
Preparation of reports related to the cases attended.

Requirements:

University degree or technical degree
1 - 3 years of technical experience
Time availability to shift rotation (24/7) and work on site
Hardware knowledge: servers
Operating systems and Servers architecture knowledge
Advanced English
Customer service skills
Servers diagnosis and troubleshooting experience - DESIRED

Nice to have:

Servers diagnosis and troubleshooting experience

What we offer:

Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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