ServiceNow Engineer, Robert Half

ServiceNow Engineer

Robert Half

Location:

United States, Houston

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The ServiceNow Engineer will leverage expertise in process engineering to enhance the ServiceNow platform, ensuring seamless integration and exceptional functionality.

Job Responsibility:

Design and implement user-centric workflows on the ServiceNow platform to enhance user experience
Streamline and optimize workflows using process engineering expertise to improve overall efficiency and effectiveness
Collaborate with business stakeholders to identify and develop low-code opportunities that meet specific needs and drive process improvements
Establish feedback loops with end-users to gather insights and drive the adoption of ServiceNow solutions across the enterprise
Provide training and support to end-users, fostering a culture of continuous improvement and knowledge sharing
Stay current with releases and solutions, apply ITIL/ITSM best practices, and prioritize "QA and Security First" in all implementations
Assist in troubleshooting production issues, manage time effectively, and work independently to meet deadlines
Develop ServiceNow solutions aligning with business and customer objectives
Deliver full ITSM Pro capabilities that maximize employee efficiency and engagement
Leverage automations and integrations, including Integration Hub and Automated Test Framework (ATF), in your workflow engineering

Requirements:

A minimum of 3 years of experience working as a ServiceNow Engineer or in a similar role within the automotive industry
Demonstrated proficiency in using the ServiceNow Platform
Solid experience in managing and maintaining ServiceNow Applications
Extensive knowledge of ServiceNow Modules and their applications
Excellent problem-solving skills and the ability to troubleshoot technical issues
Strong communication skills, with the ability to explain complex concepts to non-technical team members
A commitment to continuous professional development and staying up-to-date with the latest industry trends and advancements
A degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
Strong project management skills, with the ability to manage multiple tasks simultaneously and meet deadlines
Proven ability to work effectively both independently and as part of a team

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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