Shift Leader Houseman, Marriott Bonvoy

Shift Leader Houseman

Marriott Bonvoy

Location:

Mexico, Zadun

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Shift Leader Houseman at Zadun a Ritz-Carlton Reserve is responsible for ensuring the cleanliness and condition of assigned areas meet designated standards. This role involves identifying and reporting maintenance issues, cleaning and maintaining equipment, and responding to guest requests. The position also includes assisting management in various tasks, following safety protocols, and maintaining professional standards. The ideal candidate will have a high school diploma or equivalent and less than 1-year related work experience.

Job Responsibility:

Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards
Identify and report preventative or other maintenance issues in public areas or guest rooms
Request preventative maintenance or non-urgent repairs using appropriate method
Contact other departments directly for urgent repairs
Clean, maintain, and store cleaning equipment
Document and report outstanding issues
Complete required Housekeeping paperwork
Respond promptly to requests from guests, Front Desk, or At Your Service requests
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
properly store flammable materials
Ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
Develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Enter and locate work-related information using computers and/or point of sale systems
Visually verify and interpret written documents

What we offer:

Chance to be proud of the work you do and who you work with
Opportunity to learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values
Be part of a portfolio of brands with Marriott International
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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