Shift Supervisor Trainee, CVS Health

Shift Supervisor Trainee

CVS Health

Location:

United States, Winston Salem

Category:

Customer Service

Contract Type:

Employment contract

Salary:

16.00 - 23.00 USD / Hour

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Job Description:

The Shift Supervisor Trainee role is an entry-level position that prepares an employee for a supervisory role such as Operations Supervisor or Shift Supervisor through training in operations, customer service, and CVS/pharmacy culture. Successful trainees may be promoted to leadership roles with responsibilities that include overseeing store staff and ensuring smooth store operations.

Job Responsibility:

Work effectively with store management and store crews
supervise the store’s crew through assigning, directing and following up of all activities
effectively communicate information both to and from store management and crews
assist customers with their questions, problems and complaints
promote CVS customer service culture
handle all customer relations issues in accordance with company policy
maintain customer/patient confidentiality.

Requirements:

Deductive reasoning ability
analytical skills
computer skills
advanced communication skills
ability to work a flexible schedule, including some early morning, overnight and weekend shifts
ability to work overtime as needed.

Nice to have:

Experience in retail.

What we offer:

Medical, dental, and vision benefits
eligibility to enroll in the company’s 401(k) retirement savings plan
Employee Stock Purchase Plan for eligible employees
term life insurance
short-term and long-term disability benefits
well-being programs
education assistance
free development courses
CVS store discount
discount programs with participating partners
Paid Time Off (PTO)
vacation pay
paid holidays throughout the calendar year.

Additional Information:

Job Posted:

March 20, 2025

Expiration:

April 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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