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Shift Supervisor Trainee

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Fullerton

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

17.25 - 26.00 USD / Hour

Job Description:

The Shift Supervisor Trainee role is an entry-level role that prepares an employee for a higher-level supervisory role. Responsibilities include supervising store crew, assisting customers, and promoting customer service culture. The role includes training in management skills and key business aspects. Upon successful completion of training, employees may be promoted to Operations Supervisor or Shift Supervisor roles.

Job Responsibility:

  • Work effectively with store management and crews
  • supervise the store’s crew through assigning, directing and following up of all activities
  • effectively communicate information both to and from store management and crews
  • assist customers with their questions, problems and complaints
  • promote CVS customer service culture
  • handle all customer relations issues in accordance with company policy
  • promote a positive shopping experience for all CVS customers
  • maintain customer/patient confidentiality

Requirements:

  • Deductive reasoning ability
  • analytical skills
  • computer skills
  • advanced communication skills
  • ability to work a flexible schedule including some early morning, overnight and weekend shifts
  • ability to work overtime as needed

Nice to have:

Experience in retail

What we offer:
  • Affordable medical plan options
  • 401(k) plan including matching company contributions
  • employee stock purchase plan
  • no-cost wellness screenings
  • tobacco cessation programs
  • weight management programs
  • confidential counseling
  • financial coaching
  • paid time off
  • flexible work schedules
  • family leave
  • dependent care resources
  • colleague assistance programs
  • tuition assistance
  • retiree medical access

Additional Information:

Job Posted:
March 24, 2025

Expiration:
June 19, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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