Shift Supervisor Trainee, CVS Health

Shift Supervisor Trainee

CVS Health

Location:

United States, Albuquerque

Category:

Customer Service

Contract Type:

Employment contract

Salary:

16.00 - 24.00 USD / Hour

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Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The job involves building customer loyalty through exceptional service, supervising store staff, and ensuring smooth store operations. Trainees are eligible for promotion upon successful completion of the program.

Job Responsibility:

Work effectively with store management and store crews
supervise the store’s crew through assigning, directing and following up on all activities
effectively communicate information both to and from store management and crews
assist customers with their questions, problems and complaints
promote CVS customer service culture (greet, offer help, and thank)
handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
maintain customer/patient confidentiality.

Requirements:

Deductive reasoning ability
analytical skills
computer skills
advanced communication skills
ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed.

Nice to have:

Experience in retail

What we offer:

Affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost wellness screenings
tobacco cessation and weight management programs
confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access.

Additional Information:

Job Posted:

March 23, 2025

Expiration:

June 11, 2025

Employment Type:

Parttime

Work Type:

On-site work

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