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The Shift Supervisor Trainee role is an entry-level, short-term role designed to prepare employees for higher-level supervisory roles, with responsibilities including customer service, store operations, crew management, and communication.
Job Responsibility:
Work effectively with store management and store crews
supervise the store’s crew through assigning, directing and following up of all activities
effectively communicate information to and from store management and crews
assist customers with their questions, problems and complaints
promote CVS customer service culture: greet, offer help, and thank
handle all customer relations issues following company policy
promote a positive shopping experience
maintain customer/patient confidentiality
Requirements:
Deductive reasoning ability
analytical skills
computer skills
advanced communication skills
ability to work a flexible schedule, including early morning, overnight and weekend shifts
ability to work overtime as needed
Nice to have:
Experience in retail
high school diploma or equivalent
What we offer:
Affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost programs such as wellness screenings, tobacco cessation and weight management programs
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