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The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role. Shift Supervisor Trainees are eligible to be considered for promotion to Operations Supervisor or Shift Supervisor positions after training completion. These roles support store execution, build consumer loyalty, and focus on excellent customer service.
Job Responsibility:
Work effectively with store management and store crews
supervise the store’s crew through assigning
directing and following up of all activities
effectively communicate information both to and from store management and crews
assist customers with their questions
problems and complaints
promote CVS customer service culture
handle all customer relations issues in accordance with company policy
promote a positive shopping experience for all CVS customers
maintain customer/patient confidentiality
Requirements:
Deductive reasoning ability
analytical skills
computer skills
advanced communication skills
ability to work a flexible schedule
including some early morning
overnight and weekend shifts
ability to work overtime as needed
Nice to have:
Experience in retail
high school diploma or equivalent preferred but not required
What we offer:
Affordable medical plan options
401(k) plan including matching company contributions
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