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The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. Shift Supervisor Trainees perform work as directed in preparation for future supervisory responsibilities, complete management skills training, and learn about key aspects of the business. Upon successful completion of training, trainees are eligible for promotion to supervisory positions, supporting the CVS Store Management team in driving store execution and performance.
Job Responsibility:
Work effectively with store management and store crews
supervise the store’s crew through assigning, directing and following up of all activities
effectively communicate information both to and from store management and crews
assist customers with their questions, problems and complaints
promote CVS customer service culture
handle all customer relations issues in accordance with company policy
promote a positive shopping experience for all CVS customers
maintain customer/patient confidentiality
Requirements:
Deductive reasoning ability
analytical skills
computer skills
advanced communication skills
ability to work a flexible schedule, including some early morning, overnight and weekend shifts
ability to work overtime as needed
Nice to have:
Experience in retail
high school diploma or equivalent
What we offer:
Affordable medical plan options
401(k) plan, including matching company contributions
employee stock purchase plan
no-cost programs for wellness screenings, tobacco cessation, and weight management
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