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Shift Supervisor Trainee

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Baton Rouge

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

16.00 - 23.00 USD / Hour

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The position involves completing operations and management training, learning key aspects of the business, and driving store performance while building customer loyalty through exceptional service. Upon program completion, successful candidates may be eligible for promotion to Operations Supervisor or Shift Supervisor.

Job Responsibility:

  • Work effectively with store management and store crews
  • supervise the store’s crew through assigning, directing and following up of all activities
  • effectively communicate information both to and from store management and crews
  • assist customers with their questions, problems and complaints
  • promote CVS customer service culture
  • handle all customer relations issues in accordance with company policy
  • promote a positive shopping experience
  • maintain customer/patient confidentiality

Requirements:

  • Deductive reasoning ability
  • analytical skills
  • computer skills
  • advanced communication skills
  • ability to work a flexible schedule, including early morning, overnight and weekend shifts
  • ability to work overtime as needed

Nice to have:

Experience in retail

What we offer:
  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • fully-paid term life insurance plan
  • short-term and long-term disability benefits
  • well-being programs
  • education assistance
  • free development courses
  • CVS store discount
  • discount programs with participating partners
  • Paid Time Off
  • paid holidays

Additional Information:

Job Posted:
March 20, 2025

Expiration:
April 30, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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