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The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. This role involves training in operations and management skills, building customer loyalty, and promoting the CVS/pharmacy culture.
Job Responsibility:
Work effectively with store management and store crews
supervise the store’s crew through assigning, directing, and following up of all activities
effectively communicate information both to and from store management and crews
assist customers with their questions, problems, and complaints
promote CVS customer service culture
handle all customer relations issues in accordance with company policy
maintain customer/patient confidentiality.
Requirements:
Deductive reasoning ability
analytical skills
computer skills
advanced communication skills
ability to work a flexible schedule including some early morning, overnight and weekend shifts
ability to work overtime as needed.
Nice to have:
Experience in retail
high school diploma or equivalent preferred but not required.
What we offer:
Affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost programs including wellness screenings, tobacco cessation, and weight management programs
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