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Shift Supervisor Trainee

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Foley

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

16.00 - 23.00 USD / Hour

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The position includes management training, responsibility for work delegation, and customer service promotion. Completion of the program may lead to higher responsibility roles.

Job Responsibility:

  • Work effectively with store management and store crews
  • supervise the store’s crew through assigning, directing and following up of all activities
  • effectively communicate information both to and from store management and crews
  • assist customers with their questions, problems and complaints
  • promote CVS customer service culture (Greet, offer help, and thank)
  • handle all customer relations issues in accordance with company policy
  • promote a positive shopping experience for all CVS customers
  • maintain customer/patient confidentiality.

Requirements:

  • Deductive reasoning ability
  • analytical skills
  • computer skills
  • advanced communication skills
  • ability to work a flexible schedule, including some early morning, overnight and weekend shifts
  • ability to work overtime as needed.

Nice to have:

Experience in retail

What we offer:
  • Affordable medical plan options
  • 401(k) plan including matching company contributions
  • employee stock purchase plan
  • no-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access.

Additional Information:

Job Posted:
March 24, 2025

Expiration:
June 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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