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Shift Supervisor Trainee

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Atlanta

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

16.00 - 24.00 USD / Hour

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee for a higher-level supervisory role. The position involves completing basic operations and management skills training, learning about customer loyalty and CVS culture, and being eligible for promotion upon completion of the training program. Essential functions include supervising store crews, assisting customers, and handling related issues.

Job Responsibility:

  • Work effectively with store management and store crews
  • supervise the store’s crew through assigning, directing and following up of all activities
  • effectively communicate information both to and from store management and crews
  • assist customers with their questions, problems and complaints
  • promote CVS customer service culture
  • handle all customer relations issues in accordance with company policy and promote a positive shopping experience
  • maintain customer/patient confidentiality.

Requirements:

  • Deductive reasoning ability
  • analytical skills and computer skills
  • advanced communication skills
  • ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Nice to have:

Experience in retail

What we offer:
  • Full range of medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • fully-paid term life insurance plan
  • short-term and long term disability benefits
  • numerous well-being programs
  • education assistance
  • free development courses
  • CVS store discount
  • discount programs with participating partners
  • Paid Time Off (PTO)
  • vacation pay
  • paid holidays throughout the calendar year.

Additional Information:

Job Posted:
March 18, 2025

Expiration:
May 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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