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The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee will perform work as directed in order to prepare for future supervisory responsibilities, complete basic operations and management skills training and learn about key aspects of the business, such as building customer loyalty through exceptional service and CVS/pharmacy culture.
Job Responsibility:
Work effectively with store management and store crews
supervise the store’s crew through assigning, directing and following up of all activities
effectively communicate information both to and from store management and crews
assist customers with their questions, problems and complaints
promote CVS customer service culture
handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
maintain customer/patient confidentiality
Requirements:
Deductive reasoning ability
analytical skills and computer skills
advanced communication skills
ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed
Nice to have:
Experience in retail
high school diploma or equivalent
What we offer:
Medical benefits
dental benefits
vision benefits
eligibility for the 401(k) retirement savings plan
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