Shift Supervisor Trainee, CVS Health

Shift Supervisor Trainee

CVS Health

Location:

United States, Prospect, Connecticut

Category:

Customer Service

Contract Type:

Employment contract

Salary:

17.10 - 26.00 USD / Hour

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Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The role involves completing basic operations and management skills training, learning about key aspects of the business, and supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Job Responsibility:

Work effectively with store management and store crews
supervise the store’s crew through assigning, directing, and following up of all activities
effectively communicate information both to and from store management and crews
assist customers with their questions, problems, and complaints
promote CVS customer service culture
handle all customer relations issues in accordance with company policy
maintain customer/patient confidentiality

Requirements:

Deductive reasoning ability
analytical skills
computer skills
advanced communication skills
ability to work a flexible schedule, including early morning, overnight, and weekend shifts
ability to work overtime as needed

Nice to have:

Experience in retail

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
employee stock purchase plan
no-cost wellness screenings, tobacco cessation, and weight management programs
confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:

March 24, 2025

Expiration:

June 17, 2025

Employment Type:

Parttime

Work Type:

On-site work

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