Showroom Manager, Robert Half

Showroom Manager

Robert Half

Location:

United States, Indianapolis

Category:

Sales

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

As a Showroom Manager, you will be in charge of overseeing the overall operations of the showroom, including managing staff, liaising with manufacturers, and driving local consumer awareness. You will also be tasked with ensuring that our showroom delivers exceptional customer experiences.

Job Responsibility:

Manage activity and operations for additional Showroom(s) to achieve sales and market share growth
Manage showroom staffing including oversight of recruiting, training, communication, performance, and issue resolution
Manage manufacturer relations for showroom(s) including scheduling representative visits for product launches
Understand and assist in managing local market awareness to engage with local design communities
Creating a comprehensive schedule for all that allows for efficiencies in all departments
Support showroom planning by providing key data such as foot traffic, customer feedback, sales trends, demographics of customer base, growth opportunities, design trends and competitive analysis for each market
Ensure each showroom staff member is informed of and complies with all required reporting, assigned budget, safety guidelines and general company policies and procedures
Conduct regularly scheduled meetings with showroom staff to review company information, processes, procedures and/or assignments specific to: 1) Safety 2) General company business 3) Showroom operations 4) Product launch, merchandising, marketing and sales support as it relates to the Showroom 5) Customer service best practices 6) Product knowledge and industry trends
Foster a positive work environment through team building events, continuous improvement feedback and encouraging collaboration
Perform other related duties as assigned

Requirements:

3-5 years of demonstrated strategic leadership with creative merchandising experience
Bachelor’s Degree or direct experience in a related field required
Experience in tile, floor coverings, home furnishings or other building supply industry
Experience in a dealer, showroom or retail environment
Microsoft Office – Word, Excel, PowerPoint, Outlook
Knowledgeable in SSM, Sales Portal, PowerBI & Navigator
Design, space planning or engineering software experience
Ability to work independently with remote supervision

Nice to have:

Strong project management skills with high level of attention to detail and the ability to multitask
Effective team leader able to instill a customer-centric approach in a safety-first environment
Effective communication skills - written, verbal and presentation
Ability to identify issues and risks, troubleshoot and problem solve safely and efficiently
Experience interacting with executive leadership

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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