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Site Reliability Engineer for Global Wholesale Lending Technology (WLT) is a critical role that will help drive the end-to-end deliverables to ensure a stable, efficient, observable, and resilient technology environment. The successful candidate will deep-dive into current production incidents, understand current design and architectural issues, develop innovative and technical tooling to improving production stability and enabling faster recovery.
Job Responsibility:
Partner closely with technology leads to improve supportability and reduce toil
Contribute to define and implement best practices and processes
Develop strong relationship with development, testing and infrastructure teams
Work closely with senior stakeholders to drive tooling program
Provide Best in Class Production Availability, Resiliency and Predictability
Engage Product/Technology Owners to establish business service level objectives
Spend 50% of time on development tasks such as new features, scaling, recovery, and automation
Single Point of contact to ensure work stream deliverables are on track
Confidently communicate and escalate issues
Work across boundaries to solve difficult problems in the financial industry
Requirements:
4+ years of relevant experience
Experience with financial products, knowledge of lending is a plus
Ability to adjust priorities quickly as circumstances dictate
Consistently demonstrates clear and concise written and verbal communication
Working knowledge of the industry and industry products and services is a plus
Demonstrated interpersonal and development skills
Requires scripting / programming experience with a focus on production and operational improvement
Knowledge of support tools such as Splunk / ELK / App-Dynamics is a plus
AWS or similar cloud technologies is a plus
Working knowledge of Python scripting is a plus
Knowledge of Kubernetes/OpenShift/Docker
Bachelor’s degree/University degree or equivalent experience
Nice to have:
Experience with financial products, knowledge of lending
Working knowledge of the industry and industry products and services
Knowledge of support tools such as Splunk / ELK / App-Dynamics
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