Software Developer - CRM, Randstad

Randstad

Location:

Canada, North York

Category:

IT - Software Development

Contract Type:

Contract work

Salary:

Not provided

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Job Description:

Our client seeks a Software Developer – CRM to join their high-impact digital transformation team. This role involves CRM customization, integration, and cross-functional collaboration while contributing to modernization initiatives.

Job Responsibility:

Translate technical systems specifications into working, tested CRM applications, including developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining and conducting unit tests
Resolve and troubleshoot technical problems during the use and operation of software packages, including technical issues related to Microsoft Dynamics CRM and portal technologies such as MS Power Pages
Collaborate with cross-functional teams—including developers, analysts, testers, and business users—to deliver customized CRM solutions aligned with organizational goals
Perform advanced customizations and integrations using JavaScript, Apex, Python, and Dynamics CRM development tools (e.g., Plugins, Custom Workflow Activities)
Apply knowledge of data modeling and database design within the Dynamics CRM context to ensure scalable, efficient, and reliable CRM implementations

Requirements:

In-depth knowledge of CRM platform (e.g. Microsoft Dynamics) and its features, including portal technologies such as MS Power Pages
7-10 years of experience as a Senior Software Developer - CRM
Knowledge of data modeling and database design principles within the context of Dynamics CRM
Experience with programming languages and scripting (e.g., JavaScript, Apex, Python) for customizations and integrations
Ability to collaborate with cross-functional teams, including developers, analysts, testers and business users
Experience in programming and analysis
specialized CRM software package support at the specified experience level
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
Experience in structured methodologies for the development, design, implementation and maintenance of applications
Experience in designing, coding, testing, debugging and documenting applications
Experience in the use of object and/or third-generation language development tools
Experience in one or more programming languages
Experience in application design, latest design patterns, deployment and troubleshooting
Experience with relational and hierarchical database technologies
Experience in the use of information retrieval packages using query languages
Experience with one or more communications protocols
Experience in structured methodologies for the design, development, implementation and maintenance of applications
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
Excellent analytical, problem-solving and decision-making skills
verbal and written communication skills
interpersonal and negotiation skills
A team player with a track record for meeting deadlines
CRM Software Development Skills
Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
Experience with middleware and gateways
Expertise in specific tools for CRM software development

Nice to have:

Knowledge and experience with programming Internet-ready applications
Knowledge and experience in rapid application development (RAD) methodologies
Knowledge and understanding of Information Management principles, concepts, policies and practices
Experience with middleware and gateways
Experience reviewing, analyzing, and modifying product installation scripts, including encoding, testing, and debugging
Ability to provide post-implementation support and resolve any post-implementation technical issues
Experience conducting design walkthrough sessions with project team
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Ability to provide user and system documentation as required

What we offer:

Long-term contract with a leading public-sector organization
Hybrid work model: 2–3 days onsite, remaining days remote
Contribute to impactful CRM modernization initiatives
Collaborative team environment with cutting-edge technologies

Additional Information:

Job Posted:

April 11, 2025

Expiration:

May 25, 2025

Work Type:

Hybrid work

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Software Developer - CRM