Software Developer - CRM, Randstad

Randstad

Location:

Canada, North York

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

This is an opportunity for a Siebel CRM expert to drive integration, performance, and modernization efforts for a major public sector platform. If you possess extensive experience with Siebel Public Sector and integration architectures and are comfortable mentoring teams and delivering secure, accessible, high-performing systems, we encourage you to apply.

Job Responsibility:

Design and develop functionalities on DCP to support ministry business requirements
Develop and configure the integration of Siebel with other ministry applications using web services or other mechanisms
Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments
Conduct root cause analysis to troubleshoot and resolve defects/incidents and resolve issues
Documenting processes and technical designs and updating build books
Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
Engaging with LRC and program staff to develop techniques to expedite implementation
works closely with Project Manager and lead architect and participates in the planning and design process
Design and develop prototypes and proof of concepts
Document build books, working with LRC staff on actual implementation document performance measures of the new environments
Knowledge and experience to evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities
Research Oracle tools and techniques to inform/recommend improved design, functionality and/or performance
Develop unit testing scripts to confirm successful installation/configuration
Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service
Develop build books, working with LRC staff on actual implementation
documenting performance measures of new environments
Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution
Ensure compliance with I&IT and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)
Ensure designs are re-sizable/scalable for multiple screen platforms
Recommend development and support technologies that provide more efficient code management
Ensure web pages are AODA compliant and are compatible across multiple browser technologies
Develop testing scripts to ensure integrity during change
Define diagnostic methods to help incident management
Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration

Requirements:

10+ years experience solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
5+ hands-on experience customizing Siebel Open UI and PM/PR scripting
5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI
10+ years setting up and developing solutions with multi-organization data structures and data visibility
10+ years of demonstrated and hands-on experience with Siebel Public Sector 8.x
10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
10+ years of hands-on experience installing, designing and configuring complex Siebel Public Sector systems including use of Siebel ADM, Oracle OID for single Sign on authentication and Siebel server-to-server encryption for highly sensitive data
10+ experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single sign-on

What we offer:

High-impact role on a mission-critical Siebel platform
Opportunity to work on a large-scale, multi-system integrated solution
Hybrid work environment with collaborative public sector teams
Use of modern integration technologies and methodologies (REST, SOAP, BI Publisher, Open UI)
Long-term project with opportunity to lead enhancements and migration efforts

Additional Information:

Job Posted:

March 29, 2025

Expiration:

May 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Software Developer - CRM

Randstad

Location: Canada, North York

Category: IT - Software Development

Contract Type: Not provided