Solutions Architect, Robert Half

Solutions Architect

Robert Half

Location:

United States, New York

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The role is centered around providing technical support to the Customer Success Manager to ensure successful client engagements. The Solutions Architect will be instrumental in the end-to-end implementation process, from project planning to deployment.

Job Responsibility:

Serve as a technical ally for the Customer Success Manager to ensure the success of client engagements
Spearhead the implementation process from the planning phase to deployment
Engage with various stakeholders to comprehend business requirements and convert these into technical solutions
Provide essential technical guidance, troubleshoot arising issues, and boost performance
Contribute to product development by working hands-on in the codebase and adjusting infrastructure as needed
Collaborate with engineering, product, and customer success teams to deliver top-tier solutions
Translate business needs into technical implementations effectively
Employ IT project management and software engineering skills to manage and execute projects
Utilize ITIL - IT Infrastructure Library methodologies to manage IT service delivery
Engage and manage stakeholders effectively to align their needs and expectations with the company's goals and objectives

Requirements:

Minimum of 5 years experience as a Solutions Architect or in a similar role
Proven skills in IT project management, with a focus on overseeing and delivering complex IT projects
Solid background in Software Engineering, including understanding of software development lifecycle and methodologies
Familiarity with ITIL - IT Infrastructure Library, and its application in managing IT services
Experience in product development, understanding of product lifecycle, from concept to launch
Exceptional stakeholder engagement skills, ability to build and maintain relationships with key stakeholders
Demonstrated experience in stakeholder management, ability to manage expectations and ensure stakeholder satisfaction

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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