Solutions Engineer, ITSM/ESM, Atlassian

Solutions Engineer, ITSM/ESM

Atlassian

Location:

France, Paris

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We’re looking for a Solutions Engineer ITSM/ESM to expand our growing business and team in France. Our Solutions Engineers are accustomed to solving our customer’s hardest problems and closing our largest enterprise deals. In this role, you’ll be working directly with the enterprise sales teams and channel partners to understand the needs of Atlassian’s customers. You’ll strategise on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business.

Job Responsibility:

Work closely together with our cross-functional teams to drive the customer journey
Investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities
Partner with sales management to align the overall account plan and customer outcomes
Deliver deeply compelling presentations, demonstrations and proof of concepts to customers and prospect
Work with product management to advance Atlassian’s product line and provide customer feedback

Requirements:

At least 5 years of experience interacting with enterprise customers in a pre-sales capacity
Proven track of delivering successful customer outcomes
Ability to build trusted relationships with different stakeholders
Deep knowledge and understanding of the ITSM/ESM domain
Experience working extensively with the market in France
Fluent in French and English
Comfortable in both a business and technical context

What we offer:

Health coverage
Paid volunteer days
Wellness resources

Additional Information:

Job Posted:

March 19, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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