Solutions Engineer, ITSM/ESM, Atlassian

Solutions Engineer, ITSM/ESM

Atlassian

Location:

United Kingdom

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We’re looking for a Solutions Engineer ITSM/ESM to expand our growing business and team in the United Kingdom. Our Solutions Engineers are accustomed to solving our customer’s hardest problems and closing our largest enterprise deals. In this role, you’ll be working directly with the enterprise sales teams and channel partners to understand the needs of Atlassian’s customers. You’ll strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. If you’re a customer-obsessed, top-performing enterprise Solutions Engineer this may be your dream job.

Job Responsibility:

Drive the customer journey
investigate, discover, and assess client pain points
map client business and technical requirements to Atlassian capabilities
align the overall account plan and customer outcomes with sales management
deliver presentations, demonstrations, and proof of concepts to customers and prospects
advance Atlassian’s product line and provide customer feedback.

Requirements:

At least 5 years of experience interacting with enterprise customers in a pre-sales capacity
proven track of delivering successful customer outcomes
ability to build trusted relationships with different stakeholders
deep knowledge and understanding of the ITSM/ESM domain
extensive experience with the UKI market
comfortable in both a business and technical context.

What we offer:

Health coverage
paid volunteer days
wellness resources

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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