Solutions Engineer, T-Mobile

Solutions Engineer

T-Mobile

Location:

United States, Denver

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

112500.00 - 202900.00 USD / Year

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Job Description:

The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries.

Job Responsibility:

Participate in customer meetings
Uncover opportunities and recommend solutions
Understanding nuances and drivers
Design and architect services and solutions
Close technical hurdles
Prepare and present technical customer presentations
Present product roadmaps
Provide RFP technical input
Strategize with Sales team to improve Regional/National sales
Participate in account reviews with customers
Own customer technical relationships
Supports non-integrated solutions
Demonstrates customer portals to customers
Specialization in specific Value Added Solutions
Partners with Product Team on future product development
Ability to review and demonstrate Product roadmap to customers and sales teams
Engaged for Executive briefing center presentations
Maintaining technical knowledge by attend training in assigned areas
Maintaining adequate level of industry expertise
Pursue industry certification appropriate to role
Generalist level knowledge in Cloud Solutions
Consultant level knowledge in at least TWO Cloud Solutions
Ensure a positive customer experience
Assist w/ high-level support and troubleshooting
Open tickets and engage appropriate support resources
Assist with post-sale support escalations as engaged by SETC

Requirements:

High School Diploma/GED
Bachelor's Degree STEM area of study strongly preferred
4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment
Technical Leadership
Project Management
Communication Excellent oral and written communications
strong interpersonal skills
Sales Experience with Sales Methodologies
Applications Proficiency with business application software
Strategic Leadership Ability to provide strategic direction in a leadership role
Technical Presentations Ability to create and deliver technical presentations
Consultant level knowledge in at least TWO Cloud Solutions
Microsoft 900
Microsoft 500, 700, 100

Nice to have:

Project Management
Sales Experience with Sales Methodologies
Microsoft 500, 700, 100

What we offer:

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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