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The purpose of a Medical Scribe at Oak Street Health is to support primary care providers with clinical documentation, enabling them to focus on patient care. Responsibilities include observing patient visits, accurate documentation, assigning ICD-10 and CPT codes, clinical documentation improvement, and administrative support to the care team. This role involves extensive on-the-job training in clinical workflows and value-based medicine.
Job Responsibility:
Joining the provider in the exam room to observe patient visits
documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
assigning appropriate CPT and ICD-10 codes
preparing After Visit Summaries
consulting with provider to ensure accurate and specific documentation
requesting and reviewing medical records
leveraging Oak Street's population health tools to support clinical documentation improvement
preparing for and supporting Daily Huddles and Clinical Documentation Reviews
consulting with provider on clinical documentation opportunities
placing orders and referrals
addressing tasks
supporting the care team with additional responsibilities related to clinical documentation.
Requirements:
Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience
prior clinical experience, including shadowing and/or volunteering
advanced listening and communication skills
strong computer literacy and ability to learn new technical workflows
ability to adapt to new workflows and to quickly learn new concepts and skills
ability to type 70+ words per minute
ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style
excellent job attendance including ability to work in-person in our clinics
ability to commit to at least 1 year in role (2+ is ideal)
ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times
compliance with hospital and Oak Street Health policies, including HIPAA
US work authorization.
Nice to have:
Prior scribe or transcription experience
fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve.
What we offer:
Paid vacation, sick time, and investment/retirement 401K match options
health insurance, vision, and dental benefits
opportunities for leadership development and continuing education stipends
new centers and flexible work environments
opportunities for high levels of responsibility and rapid advancement
affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost wellness programs including tobacco cessation and weight management programs
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