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This role will provide support and a high-quality service to the U.S., Canada, and LATAM entities in the Accounts Payable area. You will prepare reports for the businesses and corporate in their month-end results analysis, and support various activities as needed. Additionally, you will assist the supervisor and manager with different team activities or company requirements.
Job Responsibility:
Engage with GBS Centers personnel and key partners to handle and resolve queries from both internal and external customers, ensuring timely resolution in accordance with Key Performance Indicators
Conduct root cause analysis on received queries and present solutions for continuous process improvements
Educate internal customers and suppliers on the use of self-service solutions, where appropriate
Investigate and resolve technical issues with ERPs such as JDE, GME, and Coupa. Address any interface issues accurately and promptly
Attend meetings and coordinate with partners on behalf of the Supervisor if needed. Lead month-end close activities, including reporting and deliverables
Comply strictly with Corporate Policies and perform other duties and responsibilities as required by management
Understand audit processes and provide timely support documentation for any audited process
Maintain a sense of urgency and inform the supervisor of any potential issues that might impact operations
Requirements:
Bachelor's degree in Business Administration or Public Accounting
A minimum of 2 years of experience in the end-to-end Accounts Payable process
English B2 or higher
Proficient with Microsoft Office Suite
Outstanding interpersonal and leadership skills
Experience with JDE, Coupa, Maximo, PRMS, and GME tools is helpful
Portuguese language is helpful
Nice to have:
Experience with JDE, Coupa, Maximo, PRMS, and GME tools
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