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Sr. Exec/Assistant Manager, Marketing Communication

https://www.ikea.com Logo

IKEA

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Location:
Malaysia, Kuala Lumpur

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

MyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre is set to deliver a fantastic customer experience with a vibrant mix of retailers.

Job Responsibility:

  • To develop marketing strategies and overall Marcom plan with the consideration of partners, anchors, tenants while efficiently utilising the approved budget to achieve the following Marketing Objectives:- To reinforce brand identity and positioning with ATL, BTL and TTL strategies
  • To maintain strong market presence with increased Brand Awareness
  • To draw Shopper Footfall
  • To encourage Retail Sales
  • To highlight Retailers
  • To establish and maintain good network of contacts with tenants, government agencies, and tourism related bodies, charity/volunteer organizations, corporate organizations, etc for joint promotional and sponsorship opportunities and improve brand perception
  • Budgeting and forecasting operational expenditure & capital expenditure for Marcom
  • Enhancing the Customer Journey Mapping through events, decorations, wayfinding and shopper engagement experiences
  • Enhancing the Customer Experience through digital with content creation and curation via Digital and Social Media
  • Communicate to intra department as well as internal department for communication of relevant activities, so they can effectively use such information for their purpose
  • Effectively engage with other functional teams meanwhile developing business analysis and complex problem-solving skills
  • Drive marketing direction with marketing team competence effectively grow the business with regional support
  • To manage the PR aspect of a possible crisis

Requirements:

  • Diploma in Public Relations, Retail, Merchandising, Marketing, Communications, or any related field
  • Any related course or professional course attended
  • 5 - 8 years of experience
  • Strong understanding of customer and marketing dynamics and requirements
  • Good understanding of current retails trends and practices, including digital strategies and tactics
  • Effective and eloquent communicator
  • Possesses good verbal and written proficiency in English, and a second language e.g. Chinese and / or Bahasa Malaysia
  • Demonstrated ability to increase productivity and continuously improve and adapt methods and approaches
  • Solve problems creatively and effectively and high levels of integrity and honesty
  • Creative as well as analytical
  • Experience in budgeting and forecasting, multitasking with ability prioritize and juggle multiple commitments and deadlines
  • Strong negotiator, a team player with excellent analytical skills and business acumen
  • A leader with capable mentoring skills, willingness to coach and develop team members
  • Ability to develop rapport with people from all levels and departments
  • Possess excellent presentation skills, ability to inspire action and drive towards a common goal

Nice to have:

  • Passionate about growing business and people together
  • Enjoy meeting customers and helping customers by providing effective solutions
  • Strong sense of achievement in change management
  • A desire for continuous improvement
  • A desire for keeping everything organised and structured

Additional Information:

Job Posted:
March 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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