Sr. Solutions Consultant I, PagerDuty

Sr. Solutions Consultant I

PagerDuty

Location:

Portugal, Lisbon

Category:

Sales

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

PagerDuty is seeking a technical and customer-focused Senior Solutions Consultant to join our team. The candidate will be responsible for understanding customer business requirements and technical needs and will design and present demonstrations that highlight the strengths of PagerDuty’s products. They will also provide technical guidance, best practices, and support throughout the pre-sales and implementation process to ensure customer success.

Job Responsibility:

You are a consultant, technical salesperson and product specialist, with a committed dedication to exceptional customer experience
You will design and present demonstrations and run Proof of Values (PoV’s) that highlight the strengths and competitive differentiation of PagerDuty’s platform
You build strong, significant, and compassionate relationships to internal and external partners, no matter their level
Assist the technical discovery process and are capable of handling technical questions about the product
Help customers design integrations to provide a seamless implementation with their current technology stack
Break down complex technical concepts and explain them clearly to partners with both business and technical backgrounds, from a DevOps engineer to a C Level Executive
Deliver product and technical briefings / presentations to potential clients
Maintain accurate and up-to-date notes and feedback in CRM tools regarding customer input, and current technical state of opportunities for both wins and losses
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Requirements:

Bachelor’s degree in Computer Science, Engineering, or a related field
6+ years of pre-sales experience, preferably selling SaaS solutions
Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth
Project management skills and account management experience
The ability to travel to customer sites as necessary (travel expectation roughly 30%)

Nice to have:

A strong understanding of the SaaS world and Cloud technologies
Experience of Incident Management, Observability, DevOps, Automation and Operations Management and/or IT Service Management Tools
You know and understand our space (or you’re already a fan of our product!)
You have experience in enterprise and/or commercial sales
Spanish speaker

What we offer:

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.