Strategic Account Executive, PagerDuty

PagerDuty

Location:

United States, New York

Category:

Sales

Contract Type:

Employment contract

Salary:

160000.00 - 185000.00 USD / Year

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Job Description:

PagerDuty is seeking an Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience.

Job Responsibility:

Value Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer
Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership
Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends
Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives
Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers
Negotiate positive business outcomes with existing customers for PagerDuty
Managing and closing complex, multi-product sales cycles for Fortune 500 accounts
Conducts consistent and effective conversations with the senior-level executives (SVP+) to garner interest and support for new initiatives
Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience
Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision
Sales Execution- Ensuring that one’s own and other’s work and information are complete and accurate
careful preparation for meetings and presentations
following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives
Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy
Utilize historical data and market trends to provide accurate forecasts to management
Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment
Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty
Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)
Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts.

Requirements:

12+ years field sales experience, preferably in software sales / SaaS sales
6+ years of experience expanded into new areas of existing accounts
Strategic Account Management experience with Fortune 500 companies
Experience selling to C-level executives
Sold in a multi-product selling environment before
Travel expectations around 30%

Nice to have:

Effective time management, complex deal management, account planning, and analytical skills
Consistent track record of exceeding sales targets
Self-sufficient with the ability to work independently and collaboratively
Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)

What we offer:

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Strategic Account Executive