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Join our heavy metal crew. We maintain and repair vehicles from bumper to bumper. If you love cars and want to be rewarded for your know-how, join our team of vehicle technicians today!
Job Responsibility:
Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale
Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains and other lot operations employees
Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes
Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas
Provide quality service and interact with customers to resolve any problems that may occur
Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition
Monitor lot damage and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems
Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check in and proper sequence of vehicles
Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures
Assist manager in counseling and disciplining employees as necessary
Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence
Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service
review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement
Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect
Enforce all company policies and procedures related to employee and customer conduct
Perform other duties as assigned by manager
Requirements:
High School Diploma/GED and 5 years’ experience in a related field (automotive shop preferred)
The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field
a master's degree and 1 year of experience
or a Ph.D. and up to 1 year of experience
1+ year of experience in management, supervisory, or lead role
Minimum of 3 years lot operations experience preferred
Experience in automobile industry or the Auction business preferred
Strong communication and interaction skills required
Competent supervisory and organizational skills required
Good computer and software knowledge
Safe drivers needed
valid driver’s license required
Ability to drive vehicles with standard and automatic transmission
Regularly required to stand, walk, reach, talk and hear
Frequently required to stoop, kneel, crouch, bend, squat and climb
Manual dexterity, repetitive motion tasks
Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus
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