Systems Administrator, Robert Half

Systems Administrator

Robert Half

Location:

United States, Little Rock

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are looking to bring on board a Systems Administrator to our client's team! In this role, you will be tasked with providing technical support in relation to computer systems, software, and hardware. You will also be responsible for training users on new and existing technology software, maintaining the performance of computer systems, and managing our VOIP platform. This role is based in Little Rock, Arkansas.

Job Responsibility:

Address user queries and technical issues in person, over the phone, or via email
Develop training manuals for new and existing technology software
Onboard new staff members by configuring accounts and assigning hardware
Monitor and maintain the performance of computer systems, including patch management
Install, modify, and repair computer hardware and software
Oversee the maintenance and management of the VOIP platform
Monitor cybersecurity tools for potential breaches and report any likely breach to relevant parties
Decommission or provision computers using approved IT methods
Run diagnostic programs to resolve problems and maintain stability and performance in LAN/WAN environments
Install computer peripherals for users and follow up with them to ensure issues have been resolved
Oversee and maintain the Enterprise Service Management system
Track IT assets and user assignments using the Asset Management component of ESM
Aid in the researching and procurement of potential software and hardware solutions.

Requirements:

Proficient in Cisco Technologies for network management and troubleshooting
Demonstrable experience with Cloud Technologies such as AWS, Azure, or Google Cloud
Ability to manage and maintain Active Directory including user and group policies
Knowledgeable in Backup Technologies to ensure data protection and recovery
Strong understanding of Computer Hardware for troubleshooting and system optimization
Familiar with the differences and applications of LAN Vs. WAN networks
Experience with Microsoft Entra ID or similar enterprise identity management systems
Proficiency in VoIP systems for communication and collaboration purposes
Prior experience with a Ticketing System for tracking, prioritizing, and resolving IT issues.

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan.

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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