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The Systems Analyst will ensure the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The role involves maintaining and improving IT systems, providing technical support, and ensuring network security. The position requires a Technical, Trade, or Vocational School Degree and at least 2 years of related work experience.
Job Responsibility:
Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms
Train/instruct users in proper use and security of all systems
Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet
Respond to program error messages
Provide network communications support and technical guidance
Refer major problems to vendors/technicians
Analyze, recommend, and implement process improvements
Consult with others to assess/analyze/resolve computing needs and system requirements
Inspect, test, and diagnose computer equipment/systems
Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements
Plan, coordinate, and implement network security measures
Provide end-user support for all applications
Plan and manage disk space for entire network
Maintain accurate inventory of all technological devices
Enter commands and activate controls on computers and equipment
Ensure backup tapes are locked in a fireproof safe
Requirements:
Technical, Trade, or Vocational School Degree
At least 2 years of related work experience
No supervisory experience
No license or certification required
What we offer:
Chance to be proud of the work you do and who you work with
Opportunity to join a portfolio of brands with Marriott International
Empowerment to be creative, thoughtful, and compassionate
Inclusive, people-first culture
Commitment to non-discrimination on any protected basis
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