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Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations and training and development. Focuses on delivering human resource services that meet or exceed the needs of employees and customers.
Job Responsibility:
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources as necessary
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction to identify and address employee problems or concerns
Conducts annual wage survey to ensure hourly rates of pay are competitive in the market
Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
Monitors work environment for signs of employee discontent and/or union organization
Ensures hourly performance appraisal processes are in place, reviews are conducted in a timely manner, and increases are processed
Manages the advertisement of open positions in appropriate venues to attract a diverse candidate pool
Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked
Monitors and supports the selection/non-selection and offer processes to ensure proper procedures are followed
Reviews progressive discipline documentation for accuracy and consistency
Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in the brand culture
Supervises on-going training initiatives and conducts training when appropriate
Ensures property policies are administered fairly and consistently
Attends unemployment hearings and ensures property is properly represented
Ensures employee files contain required paperwork, are properly maintained, and secured
Supports the maintenance of the Human Resource Information System in accordance with Human Resources Standard Operating Procedures
Ensures all I-9 documentation is properly recorded, filed, and updated in accordance with the Immigration Reform and Control Act
Communicates property rules and regulations, the progressive discipline policy, Peer Review, Employee Resource Line, Business Integrity Line, and the Guarantee of Fair Treatment during orientation and via an employee handbook
Ensures drug screening and background checks are completed and social security numbers are verified in accordance with brand Standard Operating Procedures
Ensures wages are paid in accordance to Standard Operating Procedures and federal and state laws
Requirements:
2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in human resources or related professional area
certified trainer
4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
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