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Welwyn Hatfield Borough Council is seeking a highly motivated and experienced Team Coordinator to join our Planned Works Delivery Team for a 12-week temporary assignment based at our Campus East office.
Job Responsibility:
Lead and Support: Provide essential administrative and technical support, ensuring the smooth running of the Planned Works Delivery Team and fostering a positive and collaborative work environment
Coordinate Building Services: Assist with the administration of building safety, repairs, voids, planned works, and customer care, contributing to the efficient delivery of vital services
Manage Information Effectively: Utilize databases and records, analyze data, and generate reports to support decision-making and service improvement
Deliver Exceptional Customer Service: Interact with internal and external customers at all levels, providing outstanding service and effectively resolving any issues or concerns
Champion Continuous Improvement: Contribute to the development and implementation of new processes and initiatives to enhance the efficiency and effectiveness of the team
Requirements:
Proven experience providing administrative and technical support in a related field
Strong analytical skills and the ability to interpret and analyze data from various sources
Excellent time management and organizational skills, with the ability to manage a diverse workload and prioritize effectively
Exceptional communication and interpersonal skills, including the ability to influence, negotiate, and build rapport with stakeholders at all levels
Proficiency in using relevant IT systems and software
What we offer:
Competitive Hourly Rate: £15.45 - £17.08 (equivalent to £29,802 - £32,956 per annum)
Generous Annual Leave: 25 days + Bank Holidays + Privilege day (pro-rata)
Supportive Work Environment: A collaborative and dynamic team committed to providing essential services
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