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Are you ready to take on a leadership role and make a significant impact on accelerating growth within the SMB segment? We are seeking a Team Lead who can build, develop, and empower a team of Scaled Sales Associates. As the Team Lead, you will play a crucial role in nurturing a high-performance environment focused on customer growth within small and medium-sized businesses (SMBs). Join us in our mission to deliver a phenomenal experience that everyone wants to engage with, where our product and digital journey are so intuitive that nobody needs assistance.
Job Responsibility:
Drive sales and revenue growth by leading a sales-driven team of Scaled Sales Associates dedicated to growing accounts within the SMB segment through different channels (chat, phone, zoom & email)
Develop and implement sales strategies to achieve team targets
Coach, motivate, and inspire team members, providing ongoing development to enhance their sales skills and performance
Monitor sales metrics, track team performance, and provide regular reporting to senior leadership
Collaborate with marketing, growth, and product to align efforts and maximize customer satisfaction, growth, and retention
Requirements:
Minimum of 3+ years of leadership experience leading a SaaS sales team
Proven track record of meeting or exceeding performance targets
Experience managing a high volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email)
You have a do-it-right mentality with a customer-centric mindset
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