Technical Consultant Intern, Hewlett Packard Enterprise

Technical Consultant Intern

Hewlett Packard Enterprise

Location:

Bulgaria, Sofia

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Hewlett Packard Enterprise offers university students the opportunity to join a leading IT company and gain invaluable experience through our Internship Program. We are invested in your learning, growth and development. Hewlett Packard Enterprise offers you a highly dynamic, fast-paced, professional working environment and the chance to develop the skills you have gained at university in a real business environment. Throughout the program, you'll have regular training and one-to-one meetings with your manager. Working together, you'll set goals and plot your development. And with our open-plan offices and friendly working culture, you'll have the chance to learn from experienced professionals who can help you in your future career.

Job Responsibility:

Analyze and manage storage and server hardware customer cases to an effective resolution
Deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan
Solve hardware/software problems of a customer according to company KPIs for the business
Observe, analyze and propose qualification process improvements suggestions and/or reports

Requirements:

Currently enrolled in a Bachelor or Master’s degree in Engineering, Computer Science or another IT related degree
Fluent in written and verbal English
Analytical troubleshooting and problem-solving skills
Time management skills and working with strict deadlines
Excellent customer, telephone, oral and written communications skills
The drive to seek out what’s next and to deliver exceptional results
A collaborative, solution focused spirit and overall sense of urgency
The desire to embrace new ideas and fresh thinking and seek out ideas different than your own
Experience as an active leader on campus who strives to make a positive impact on the world
Comfort with working in a hybrid (virtual and face-to-face) environment

Nice to have:

Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service And Support Planning

What we offer:

Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing benefits
Personal & Professional Development programs
Diversity, Inclusion & Belonging initiatives

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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