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Do you believe that world needs a little bit more innovation? Do you want to impact daily routines of millions of people? Do you believe you can do it? We might have a proposition for you! Would you like to join us at Retail System’s as Tech product owner/ Quality responsible for Retail Solutions – Mid Europe. We are looking for a new team member to our team. Circle K have acquired stations from Total Energy and are in process to integrate the 4 new countries, Germany, Belgium, Netherland and Luxemburg into Circle K Europe. We are about to deploy a standard POS/Payment solution across these countries. And are looking for a Tech Product Owner.
Job Responsibility:
Vendor management and SPOC for the key vendors
Maintaining the product roadmap, together with key stakeholders delivering on the vision and strategy for the domain
Collaborate with Solutions Architects, Product owners, product lead and subject matters experts in application team to define and prioritize new features
Create and maintain dependency map, understands the applications and integrations involved in delivering on the full service/experience
Continually develop features and the technical setup of the solution to simplify and optimize the operational setup
Ensuring cost optimal solutions with low TCO, forecasting and cost management
Lead and coordinate internal stakeholders in relation to introduction of new features and/or new processes, incl securing UAT and end to end test of the service
Secure stable and efficient operations while at the same time keeping the operational budget
Secure proper release management
Manage Incident flow and request handling cross suppliers and partners, as well as follow up service performance and SLA's – availability and incident resolution time
Manage GDPR controls, user access, data retentions, PCI, SOX, Software updates and support OS patching
Develop and implement appropriate monitoring & alarms for end-to-end service together with suppliers and internal partner
3rd/4th line support on Incident and follow up on root causes
Requirements:
Bachelor’s and/or master’s degree in computer science or engineering is an advantage
Good business understanding and commercial awareness
Hands on experience with development lifecycle with requirements capture and testing for validation and verification
Experience with outsourcing and vendor management
Analytic and Structured
Used to working independently, while at the same time has a team mentality and willingness to share knowledge and ideas in a productive manner
Experience in establishing KPI’s for IT services
Experience in ITIL and ITSM principles and processes
Excellent communication skills in English – both verbal and written
Experience with working in a distributed organization
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