Technical Program Manager, Communication, Circle K

Technical Program Manager, Communication

Circle K

Location:

India, Gurugram

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Technical Program Manager, Communications will thoughtfully guide products from concept to launch by connecting the technical and business worlds. You’ll own the communication initiatives across our North American and European business, breaking down complex problems into the experiential building blocks of massively scalable features.

Job Responsibility:

Oversee the configuration, administration, and maintenance of Adobe Campaign instances
Collaborate with marketing teams to design, implement, and optimize marketing campaigns
Manage data integration processes
Work with other teams to integrate Adobe Campaign with other platforms
Identify and resolve technical issues within Adobe Campaign
Develop and maintain reporting dashboards
Create and maintain documentation for processes, workflows, and best practices
Partner with cross-functional teams
Manage day to day operations of Adobe campaign
Liaison for all development teams and contracts
Work closely with the Director of Loyalty Technology, other Technical Program Managers, and Solution Architects
Work cross-functionally with loyalty, personalization, and marketing stakeholders
Collaborate closely with product owners and managers
Coordinate with product managers and architects
Lead SAFe agile ceremonies
Ensure all testing environments are ready and stable
Collaborate closely with the data & analytics teams

Requirements:

Bachelor’s degree required
Master’s degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.)
8+ Years with industry experience in program management
Minimum 2+ years in Adobe Campaign (preferred)
Relevant working experience in a communication platform or MarTech stack
Adobe Campaign (technical, workflows, integrations, reporting, etc.)
Project management methodologies (Agile, Scrum, Waterfall)
Marketing technology and digital marketing best practices
Data integration, SQL, and API handling
Communication and stakeholder management
Risk management and problem-solving
Leadership and cross-functional team management

Nice to have:

Delivery Excellence
Business disposition
Social intelligence
Innovation and agility

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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