Technical Support Engineer, Precise

Technical Support Engineer

Precise

Location:

Portugal, Lisboa

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are looking for a Technical Support Engineer to join our client’s team. Our client is an AI platform developer focused on digital business and fraudulent activity with offices in Lisbon.

Job Responsibility:

Working directly with clients to understand their needs and work proactively in systems monitoring
Be part of the technical team to solve problems
Participate in on-call or shift (24h) and provide support for projects

Requirements:

Minimum 3 years of experience as a technical support engineer
Experience working with Windows and/or Linux operating systems
Knowledge of Cloud stack: Kubernetes, ElasticSearch, AWS and MySQL
Knowledge of complex systems (ETL) and data flows
Experience working with SaaS applications

Nice to have:

Experience working with ticketing systems such as Zendesk, Jira, etc.

Additional Information:

Job Posted:

March 28, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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