Technical Writer, Robert Half

Technical Writer

Robert Half

Location:

United States, Philadelphia

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are seeking an experienced and detail-oriented Technical Writer to join our team. In this role, you’ll work closely with cross-functional teams, including Development, Quality Assurance, and Technical Support, to produce clear, concise, and accurate documentation. By translating complex technical information into accessible materials, you will support both IT teams and business stakeholders.

Job Responsibility:

Create and maintain IT documentation, including technical manuals, instructional materials, product documentation, design overviews, and other publications tailored for technical and non-technical audiences
Collaborate with subject matter experts (SMEs) and technical teams to gather data, conduct interviews, and produce quality documentation
Research and analyze sources such as design reports, equipment specifications, and system workflows to bridge information gaps
Review, critique, and edit existing technical content, including programmer notes and design documents, ensuring clarity and consistency
Manage the organization and upkeep of the internal documentation library
Provide guidance on document layout, organization, and audience-appropriate formatting, ensuring alignment with company standards
Support multi-media documentation initiatives, including video-based content, as appropriate for internal and external audiences
Lead and/or support documentation projects and ensure they are completed on time

Requirements:

Bachelor’s Degree in Journalism, Technical Writing, Business Administration, or related fields — OR equivalent professional experience
A minimum of 7 years of experience in business or technical writing
Expertise with various software platforms and graphics tools used to create technical content
Strong organizational, writing, and editing skills with an exceptional ability to communicate complex concepts clearly
Demonstrated ability to manage multiple projects and priorities effectively
Familiarity with IT systems and business alignment practices is a plus

Nice to have:

A strategic vision to modernize systems and organize workflows effectively
Proven business analysis skills for translating technical information and fostering collaboration across diverse teams
A history of developing scalable frameworks for long-term, sustainable system transformations

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in the company 401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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