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As a Telepharmacy Technician at CVS Health, you will be responsible for daily pharmacy operations, managing day-to-day execution, and delivering service excellence. The role involves overseeing safe pharmacy operations, positively contributing to patient experiences, and adhering to company SOPs and legal requirements. Additional responsibilities include inventory management, training new staff, and supporting vaccine administration where permissible.
Job Responsibility:
Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
Completing all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory
Contributing to positive patient experiences by showing empathy and genuine care
Completing inventory activities, as permitted by law, and as directed by the Telepharmacy Technician Team Leader
Contributing to a high-performing team and being receptive to feedback
Remaining flexible for scheduling and business needs
Serving as a peer mentor for onboarding and training new hires
Understanding and complying with all federal, state, and local laws, regulations, and ethical principles
Delivering additional patient health care services when the pharmacist is on-site.
Requirements:
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 18 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
National Certification (PTCB or ExCPT)
State-level licensure requirements vary by state
1+ years full-time experience as a Pharmacy Technician
CVS Pharmacy Technician experience preferred.
Nice to have:
1-3 years previous experience as a Pharmacy Technician
Advanced Certified Pharmacy Technician (CPhT-Adv)
Ability to become immunization certified
Previous experience in a pharmacy, retail, medical, or customer service setting
Experience in an Inventory Specialist role
Ability to work in the home store, and across the market in other locations, to meet business needs.
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