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We are seeking a friendly and organised Medical Administrator a private mental health practice based in Harley Street. The ideal candidate will have excellent communication skills, a professional demeanour, and the ability to handle a variety of administrative tasks efficiently.
Job Responsibility:
Greet and assist patients as they arrive at the clinic/hospital
Schedule and manage patient appointments using our electronic health records system
Answer phone calls and respond to patient inquiries in a courteous and professional manner
Maintain patient records and ensure all information is accurate and up-to-date
Process patient payments and handle billing inquiries
Coordinate with medical staff to ensure smooth patient flow and efficient operations
Handle sensitive information with confidentiality and discretion
Perform general administrative duties such as filing, scanning, and data entry
Requirements:
Previous experience as a receptionist or in a customer service role, in a medical setting
Excellent communication and interpersonal skills
Proficiency in using computer systems and office software
Strong organisational skills and attention to detail
Ability to multitask and work in a fast-paced environment
A friendly and approachable demeanour
Enhanced DBS check (required)
What we offer:
Competitive salary and benefits package
Opportunities for professional development and career growth
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