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We are in search of a Test Center Administrator to join our team in Columbia, South Carolina. In this role, you will be tasked with managing the test center, ensuring the integrity of examinations, and providing exceptional customer service. This position offers a short-term contract employment opportunity in the education sector.
Job Responsibility:
Administering and monitoring examinations to prevent academic dishonesty
Checking identification documents of test takers to verify their identities
Conducting regular walk-throughs of the test room to ensure compliance with rules
Carrying out reception duties and managing inquiries effectively
Writing and submitting detailed reports on each testing session
Utilizing Microsoft Office Suites, including Excel, Word, and Outlook for administrative tasks
Performing clerical duties and maintaining an organized workspace
Handling correspondence related to the test center
Providing excellent customer service and resolving any issues promptly
Managing billing functions efficiently using the 'About Time' system
Requirements:
Proficiency in Microsoft Excel is required
Demonstrated ability in using Microsoft Office Suites
Familiarity with Microsoft Outlook is essential
Skilled in Microsoft Word usage
Experience in handling office functions efficiently
Knowledge of 'About Time' software is advantageous
Capable of managing billing functions
Experienced in performing clerical duties
Able to handle correspondence professionally
Exceptional customer service skills are necessary
Nice to have:
Knowledge of 'About Time' software is advantageous
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